Privacy

iO is committed to ensuring visitors’ privacy whilst viewing iO web pages. This Policy explains the types of data collected and how this information will be used.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site www.my-io.com (our site). This includes information provided at the time of registering to use our site or when ordering products from our site.
  • If you write to us (by letter or email), we may keep a record of that correspondence.
  • If you telephone us or we telephone you, we may keep a written record of that conversation. We may also record the conversation for the purposes of training and ensuring our service standards are maintained.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

Use for marketing purposes

We may also use your data to provide you with information about goods and services which may be of interest to you, and we may contact you about these by post, telephone or email. We will not do this only if you have indicated you do not wish us to do so by checking the relevant box on the registration form or when placing an order, or by changing your preferences on your account profile.

We may also pass your details to carefully-selected third parties for marketing purposes, and those third parties may contact you by post, telephone or email. We will not do this only if you have indicated you do not wish us to do so by checking the relevant box on the registration form or when placing an order, or by changing your preferences on your account profile.

You can change your preferences regarding our use of your data for marketing purposes at any time by logging in to your account on our site. You may also change your preferences by contacting us at The Data Controller – iO, Armour Automotive Limited of Units 25b, Woolmer Way, Bordon, Hampshire, GU35 9QE or webmaster@my-io.com

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Armour Automotive Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of business and other agreements; or to protect the rights, property, or safety of Armour Automotive Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Access to information

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
 

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.

Access Information

The iO web server automatically logs each visit that it receives. This data contains some information about you; The Internet address of the computer you are using, the type of browser and operating system you are using and the Internet address of the web site from which you came from. It also contains some connection information such as the page or service you are requesting and the date and time of the request. This information is used for the sole purpose of statistical information gathering and demographics relating to the iO website, and enables us to determine general visitor patterns and pathways within our pages. This statistical data is then fed back into future design and usability modifications made to the iO web pages.

Submission forms and surveys

iO may also collect personal information supplied through the use of web-based forms. This information will not be supplied to any third party, and will only be used for subsequent communications, if indicated by you, the user, at the time of submission. The data will be kept for no longer than two years. In submitting your personal information online, you are agreeing that iO staff may use your details for the sole purpose of communicating with you. If at anytime you no longer wish to receive any information from iO, please respond to any email and state that you do not wish to have any further contact.

Cookies

Cookies are small pieces of information that a website can put on your hard drive in order for it to remember something about you at a later time. The information is in the form of a text file, which will only be understood by the web site that initially set the cookie. The iO web sites may use cookies for certain applications, for example to remember your name when filling in online forms. You can stop your browser exchanging cookies with web servers at any time by changing the settings in your web browser. For more information about cookies visit http://www.aboutcookies.org/  .

Email

If you contact iO by email, we keep a record of that correspondence for future reference. We do not add any email addresses of those who communicate with iO through email to any mailing databases, nor do we pass this to any third party. We may however pass the information on to other brands of our parent company Armour Automotive.

Contact Questions,

Comments and requests regarding this privacy policy are welcomed and should be addressed to The Data Controller - iO, Armour Automotive Limited, Units 25b, Woolmer Way, Bordon, Hampshire, GU35 9QE or webmaster@my-io.com.

Registration Number

iO is a brand of Armour Automotive Ltd. Armour Automotive is the trading name of Armour Automotive Ltd, whose registered office is:
Lonsdale House, 7/9 Lonsdale Gardens, Tunbridge Wells, kent, TN11NU -
Reg No: 2560438 England part of Armour Group Plc.